HotStreak Cookies Policy

We use cookies and similar tracking technologies across HotStreak to make your experience smoother, safer, and more personalised. This Cookies Policy explains what cookies are, how we use them at HotStreak Casino, and what choices you have when it comes to managing them. By continuing to browse or use HotStreak, you agree to our use of cookies as described below, unless you adjust your browser settings to prevent this.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They allow us to recognise your device, remember your preferences, and understand how you interact with our platform. Cookies are widely used across the internet, and most websites, including HotStreak, rely on them to function properly and provide a better user experience.

In addition to standard cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage objects. Throughout this policy, we refer to all of these collectively as "cookies" for simplicity.

How We Use Cookies at HotStreak

We use cookies for a variety of purposes designed to improve your experience when you visit hotstreak casino and use our services. These purposes include:

• We use cookies to keep you securely logged in during your hotstreak login session, so you don't need to re-enter your credentials every time you navigate the site.
• We use cookies to remember your language preferences and display settings.
• We collect information about how you interact with our slots, live tables, and sportsbook to improve our game offerings and hotstreak sports betting features.
• We use cookies to detect and prevent fraudulent activity, protecting both our platform and your account.
• We use analytics cookies to understand traffic patterns, popular games, and areas where our website could be improved.
• We use cookies to deliver relevant marketing content, including information about our welcome bonus, free spins offers, and other promotions available to our players.

Essential Cookies

Essential cookies are strictly necessary for HotStreak to function. These cookies enable core features such as account authentication, session management, and secure hotstreak casino login. Without these cookies, we would not be able to provide our services, including access to our slots, live dealer tables, or sportsbook markets. Essential cookies cannot be disabled through our cookie preference tools, as doing so would prevent you from using our platform.

Performance and Analytics Cookies

We use performance and analytics cookies to collect information about how visitors use HotStreak Casino. This includes data on which pages are visited most frequently, how long players spend on particular games, and whether any error messages appear during your session. We use this information in an aggregated and anonymised form to improve our website's performance and to enhance the overall gaming experience across desktop, mobile, and our hotstreak app.

Functionality Cookies

Functionality cookies allow us to remember choices you make while using our services, such as your preferred currency, display settings, or notification preferences. These cookies help us tailor HotStreak to your individual needs and make your return visits more convenient.

Advertising and Targeting Cookies

We may use advertising cookies, together with our marketing partners, to deliver content that is more relevant to your interests. This may include information about ongoing promotions, our hotstreak casino no deposit bonus offers, or hotstreak promo code campaigns. These cookies also help us measure the effectiveness of our advertising campaigns and avoid showing you the same adverts repeatedly.

Third-Party Cookies

Some cookies placed on our website are set by third parties who provide services on our behalf. These may include analytics providers, payment processors, game software providers such as Pragmatic Play and Relax Gaming, and marketing partners who help us promote HotStreak. We do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these providers for further information about how they process your data.

We work closely with our partners to ensure that any cookies used on our platform comply with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

Cookies and Mobile Applications

If you access our services through the HotStreak app or Android application, similar tracking technologies may be used to collect information about your device, app usage, and preferences. This helps us maintain a consistent hotstreak casino app experience across both mobile and desktop versions of our platform.

Managing Your Cookie Preferences

You have the right to control how cookies are used on your device. Most web browsers allow you to manage cookie settings through their preferences or settings menu. You can typically choose to:

• Block all cookies from being placed on your device.
• Delete existing cookies stored on your browser.
• Receive a notification each time a cookie is set.
• Allow cookies only from specific websites you trust.

Please note that if you choose to disable or block cookies, certain features of HotStreak may not function correctly. This could affect your ability to remain logged in, access certain promotions, or use features such as our Weekly Rewards Club free spins system. Essential cookies required for account security and hotstreak casino login cannot be disabled without affecting core site functionality.

We also provide a cookie consent banner when you first visit our website, allowing you to accept or customise your cookie preferences before continuing to browse.

How Long Do Cookies Last?

Cookies used on HotStreak fall into two general categories based on their duration:

• Session cookies – these are temporary and are deleted automatically once you close your browser. They are commonly used to maintain your login status during a single visit.
• Persistent cookies – these remain on your device for a set period, or until you delete them manually. We use persistent cookies to remember your preferences across multiple visits and to support features like automatic hotstreak login recognition on returning devices.

Cookies and Responsible Gambling

We may also use cookies to support responsible gambling initiatives, such as recognising when self-exclusion or deposit limit settings have been applied to your account. This helps us ensure that safer gambling tools remain active and consistent across your sessions with HotStreak.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any updates will be published on this page, and we encourage you to review this policy periodically to stay informed about how we use cookies. Continued use of HotStreak after any changes have been made constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Cookies Policy or how we use cookies and similar technologies, please contact our support team at hotstreak@gracemediasupport.com. Our customer support is available 24/7 via live chat, email, and SMS, and we are happy to assist with any queries relating to your privacy, hotstreak casino sister sites, or general use of our services.